Bay Building Services

A Customer Info Pack containing details of the excess fee applicable to your insurance claim, along with an invoice, is posted out to you as soon as we are authorized by your insurance company to proceed with repairs.

Please note that reinstatement works can only commence at your property once Bay Building Services has received payment of this excess fee.

PAY ONLINE Please use our form below to pay your excess online via our secure payment system. Transactions will take place on a secure server. (* denotes a mandatory field)

Name:		*

Email Address:		*Receipt Address

Invoice No:		*8 digits located at top left of invoice
		(Click here to see a sample invoice)
Amount:	$	Please use decimal places, eg, $20.50

If all details are correct please hit the 'Pay Now' button to enter our secure transaction page.

PAY IN PERSON
To pay in person by cash, cheque, credit card or EFTPOS, please feel free to drop into the closest Bay Building Services branches during business hours.

PAY BY PHONE
To pay by credit card over the phone, please phone 1300 766 216 during business hours and state your Job Reference number (as indicated in your Customer Info Pack). A receipt of the transaction will be posted to you upon request.

PAY MY MAIL
To pay by mail, download the Excess Payment form, print, complete and post with a cheque to:

Accounts Receivable Department
Bay Building Services
PO Box 5103
South Melbourne VIC 3205

Disclaimer: By submitting your payment online you are acknowledging and authorising Bay Building Services to proceed with the works as per your Scope of Works letter. In agreeing you must notify Bay Building Sevices staff and contractors of any known risks/hazards at your property listed in the Scope of Works letter. For full terms and conditions please refer to your Scope of Works.

Refund Procedures: Should you decide not to proceed with works after you have paid your excess, a refund of your excess payment will be completed within 7 working days after written notification from yourself and your Insurer/Loss Adjuster.